Ethics and Compliance

National Park Medical Center’s mission of Making Communities Healthier is our top priority. The relationships we have with our patients, their families, physicians, and each other as co-workers is paramount to achieving that mission. To retain and nurture those relationships long-term, our actions, individually and collectively, must be based on solid ethical principles. Strict adherence to our Code of Conduct leaves positive long-lasting impressions with our constituency, builds trust, and helps us retain and grow our healthcare capabilities.

Patient & Visitor Concerns

National Park Medical Center encourages you to share any concerns you may have about your care. You can report your concerns by several ways. Please feel free to contact any of the following:

• Your nurse, nurse manager or physician. A nursing supervisor is always available through the hospital operator by dialing “0”
• The NPMC Administration office at (501) 620-1400
• The Quality & Risk Department at (501) 620-2590
• Health Facility Services at (501) 661-2201
• Joint Commission:
  
  One Renaissance Boulevard
  Oakbrook Terrace, IL 60181
  (800) 994-6610
  complaint@jointcommission.org

Employee Concerns

National Park Medical Center employees who have an ethics or compliance-related concern, please contact the Ethics and Compliance Hotline at 877.508.LIFE.