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COVID-19 Information

Our hospital is committed to providing the highest quality care and ensuring the safety of our patients, employees, providers, volunteers and visitors. We are continuing to monitor the evolving situation with the coronavirus (COVID-19) and are taking the necessary steps to ensure we are fully prepared to care for patients, in accordance with guidance from the Centers for Disease Control and Prevention (CDC) and in partnership with our local and state health departments.

Thank you for your continued understanding and cooperation as we work to maintain a safe environment for our patients and team.  While we are open for regular visitation, patients under investigation for or with active cases of COVID-19 have some visitation limitations.  Methods below will help you to communicate with your loved one.

  • Calling Patient Rooms. Your loved one may be reached directly while he or she is in our facility by using the following methods:
    • CVICU – Please call the nurses’ station at (501) 321-5161
    • Pre/Post Cath Lab – Please call the nurses’ station at (501) 321-5181
    • All other patient rooms, dial (501) 620-####, with the #### being the patient’s four-digit room number.
  • Email-A-Patient. Utilize National Park Medical Center’s “Email-A-Patient” tool by CLICKING HERE and completing the form. Printed versions of the emails are delivered Monday through Friday between the hours of 8:00 am and 5:00 pm.
  • Phone/Device Video Chat Apps. National Park Medical Center is proud to offer free Wi-Fi using the Guest Access connection. Examples of free video chat apps that you may use any video-enabled device (including smart phones, tablets and laptop computers) to access are:
    • FaceTime for iPhone Users
    • WhatsApp
    • Zoom
    • Skype
    • Google Hangouts
  • Patient Passcodes. Be sure that your loved one gives you their four-digit security code so that you may call the hospital at (501)321-1000 to request updates on their condition. If this code is not yet setup, please encourage your loved one to do so.

Below are a number of resources to help educate you and your family on COVID-19. For more information on the virus, please contact the Arkansas Department of Health.

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