Patient Access Services

Admissions

Admissions is open from 6:00 a.m. – 5:00 p.m. Monday- Friday. This area is located on the first floor of the hospital. To access this area, enter through the front door and take a right at the front desk.

If you are registering for an Outpatient Procedure, enter through the Emergency Room/Outpatient Admission Door on the north side of the facility. During pre-registration, your admissions clerk will specify if there is a need to register at this location.

Emergency Room admissions is available 24 hours a day, seven days a week.To contact the Admitting Supervisor, call (501) 620-2433.

Registration Form

For your convenience, we have provided a registration form you can complete prior to scheduled procedure. Click here to download the registration form. Once completed, please fax back to (501) 620-2489.

Pre-Admissions

Pre-Admission is the first step to having an outpatient procedure. When scheduling the procedure, patients will receive an appointment time to meet with the pre-admitting nurse. It is important to the safety and efficiency of treatment that a patient pre-admits. If it is necessary to cancel, please notify the hospital no less than an hour in advance and reschedule the appointment.

During pre-admission, a nurse will go over any instructions that were given to you by the admitting physician and review your medical history. In addition, all hospital forms and paperwork are filled out during this appointment, making the day of your procedure much easier. When pre-admitting, please bring a photo ID, a copy of insurance card(s), and any pre-arranged copays.

To pre-admit, take the entrance on the north side of the facility. At the entrance desk, sign the sign in sheet. An admissions clerk will serve you shortly thereafter.

To contact the Pre-Admissions Nurse, call (501) 620-2259.

What to Bring

During the admission and registration process you will be asked to provide information about yourself, as well as financial information. Please be prepared to present:

  • a picture identification card
  • all active insurance cards
  • any required co-payment

Physician orders and insurance verification will be done at this time.

The patient or responsible party may be asked to complete and sign several documents, including consent for treatment and authorization to bill insurance. Co-payments, deductibles, or non-covered charges will be paid prior to being admitted or registered. Patients who do not have insurance, or cannot pay at the time of admission will be referred to the Business Office for short-term payment arrangements.

For questions regarding admissions, please call (501) 620-2360.

Going Home

When your doctor decides you are ready to leave the hospital, a discharge order will be written. You may want to make arrangements with a family member or friend to help you when it’s time to go home. Some important things to remember concerning:

Personal Belongings

Collect all of your belongings and double-check closets and drawers. If you have anything stored in the hospital safe, your nursing staff will alert admissions and a staff member will bring your belongings to you.

Discharge Instructions

Your doctor and your nurse will give you instructions about post-hospital care. If you have questions about your diet, activities or other matters, please be sure to ask.

Outpatient Procedures

Pre-Admitting

Pre-Admission is the first step to having an outpatient procedure. When scheduling the procedure, patients will receive an appointment time to meet with the pre-admitting nurse. It is important to the safety and efficiency of treatment that a patient pre-admits. If it is necessary to cancel, please notify the hospital no less than an hour in advance and reschedule the appointment.

During pre-admission, a nurse will go over any instructions that were given to you by the admitting physician and review your medical history. In addition, all hospital forms and paperwork are filled out during this appointment, making the day of your procedure much easier. When pre-admitting, please bring a photo ID, a copy of insurance card(s), and any pre-arranged copays.

To pre-admit, take the entrance on the north side of the facility. At the entrance desk, sign the sign in sheet. An admissions clerk will serve you shortly thereafter.

Outpatient Surgery Instructions

To ensure that you have the most positive experience possible, it is important to be prepared for the procedure.

  1. It is important that you do not eat or drink anything after midnight unless otherwise instructed by your physician.
  2. If you have been instructed by your physician to take medication by mouth the day of the procedure, only drink enough water to swallow it.
  3. Dress in comfortable clothes.
  4. Please try to not bring valuables. However, if necessary, small items can be locked away. Notify a nurse if this service is needed.
  5. For safety reasons, jewelry should not be worn anywhere on the body.
  6. Bring a driver to take you home after being discharged. Many times, the medications used make it difficult to operate any type of motor vehicle.
  7. If you did not do so during pre-admissions, please provide a copy of your living will.
  8. If you have been placed on new medications since pre-admission, provide the medication name and dosage to the nurse.
  9. Make a list of any questions that you may have.

On the day of the procedure, come to the Outpatient Pavilion located on the left hand side of the hospital on the second floor. Since all the paperwork is taken care of during the pre-admission appointment, you may go directly to the department to prepare for surgery. A nurse will verify all your medical information Once more before assigning you to a private room.

While we strive to make certain there are no delays in providing your procedure or service, please understand that unforeseen emergencies and circumstance may cause a delay. The nursing staff will do its best to keep you updated on the status of the delay if this is to happen.

Discharge

Patients are discharged in accordance to his or her physician’s orders. If you wish, the nursing staff will be happy to provide you with a list of the doctor’s instructions.

If it is necessary for any family member to stay overnight, hotel accommodations near the hospital can be made. You may acquire a list of hotels within the area that provide a discount to patient families through outpatient scheduling or ask your nurse.

Our Location

The Outpatient Pavilion is located at the south side of the facility. The load and unload area makes the pavilion easily accessible to rooms located on the second floor. The department is open from 5:30 a.m. – 8:00 p.m., Monday through Friday.

If you have any questions or concerns, please call us at any time.

Outpatient Scheduling – (501) 620-2360

Admitting – (501) 620-1441